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Jorgensen, VP EMEA at Zendesk Last updated August 30, 2023 EXECUTIVE DATA CLIENT EXPERIENCE AI AND AUTOMATION LEADERSHIP TECHNOLOGY SECTOR Our purchasing power is no longer what it used to be. Prices are increasing: the price of skimmed milk was around 45% less than now in December 2021). At the same time, so-called “shrinkflation” means that we pay more and more, but we get less for our money. Most businesses, whether small independents or large brands, face the same difficulties. The increase in the price of raw materials, the high price of energy and the increase in labor costs make it difficult for them to regain the same level of profitability, especially when customers spend less. The dilemma is therefore this: how can retailers who





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the identified business needs. Evaluate scalability: Chosen applications and integrations should be able to handle an increasing amount of data and users without impacting performance. Check security: Chosen apps and integrations should have robust security features to protect company data and maintain customer trust. Evaluate customer support: It is essential to have reliable support in case of problems or questions.Improve your employee experience with new Tymeshift features Discover the latest features of Tymeshift, designed to help large teams take a step forward and reduce costs. By José Palhares, Director of Product Management Last updated February 16, 2024 An agent at work behind his laptop Artificial intelligence has the potential to not